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Personalized photo products
Case Study

Myikona.

How a Hero/Hub/Help video campaign turned Valentine's Day into a 35% revenue lift for a personalized-products brand with already-high market share — a Google Premier Partner Awards finalist for Video Excellence.

E-commerceYouTube AdsOther
+35%
Revenue
1.25M
Views
+41%
View Rate
3
Video Tiers

Lift revenue 30% on top of already-high market share

Myikona is a Greek company that operates under the Digital Publication Group — the largest group for personalized photo and print products in the Balkans. The brand has built its own category: a data-driven online approach that has earned international recognition, including finalist status at the Google Premier Partner Awards for Video Excellence. The project also participates in Google International Growth, with plans to enter one of the largest European markets next.

For a brand with a core business like Myikona's, Valentine's Day is one of the most important events of the commercial calendar — personalized gifts are the product category, and Valentine's is when demand naturally peaks. The brief set the bar high: +30% revenue year-over-year for the Valentine's window. A step that would be ambitious for most brands and especially hard for one that already dominates a sizeable share of the category.

Growth of that magnitude on top of an existing leading position cannot come from harder-pressing the bottom of the funnel. Retargeting existing customers will not open a new 30% of revenue; neither will aggressive discounting, which erodes margin and brand equity. The lift had to come from a new audience layer — people who had not yet considered Myikona as their Valentine's choice but could be converted to it.

Hero / Hub / Help — brand awareness today, audiences ready tomorrow

We built the campaign on the Hero / Hub / Help framework — a tiered video strategy where each content layer plays a distinct role in audience development. Hero content drives mass awareness through emotionally resonant brand stories; Hub content nurtures interested viewers with deeper product and use-case storytelling; Help content addresses the specific moments of purchase intent, answering "will this arrive on time?" or "can I customize this?" for a shopper already leaning in.

The Hero tier ran against broad, emotionally matched audiences during the Valentine's buildup. The Hub tier followed, targeting users engaged with Hero content and lookalikes of past Myikona buyers. The Help tier closed the loop with specific product and offer messaging to users at the bottom of the funnel. Each tier compounded on the next: Hero views became Hub audiences, Hub engagements became Help prospects, Help clicks became purchases.

Crucially, the campaign had a dual purpose. The immediate goal was to lift Valentine's revenue 30%. The secondary, equally important goal was to build audiences — the video engagement created retargetable viewer cohorts that could be used for future sales pushes long after Valentine's had passed. Revenue now, pipeline for later.

Video campaign storyboard

Three tiers of video, one compounding funnel

Phase 01

Hero — Mass Awareness

Produced emotionally resonant Hero video content and ran it against broad audiences during the Valentine's buildup. Goal: maximum reach and view-through, building the largest possible retargetable base for the tiers that follow. The content was brand-first, conversion-second.

Phase 02

Hub — Consideration

Hub content targeted users who engaged with Hero plus lookalikes of past Myikona buyers. The messaging shifted from "who we are" to "how we fit your gift moment" — deeper product storytelling and use-case scenarios that move a viewer from aware to considering.

Phase 03

Help — Conversion

Help content addressed specific moments of purchase intent with answers to the real objections (delivery, personalization, customization). It ran against users at the bottom of the video funnel, closing the loop with offer-led messaging and direct links to the customization flow.

The Results

+35%

Revenue Growth

Valentine's revenue grew 35% year-over-year, beating the +30% brief and demonstrating that the Hero/Hub/Help approach could deliver top-line growth on top of an already-leading market share — exactly where incremental revenue is usually hardest to find.

1.25M

Views

1.25 million video views across the three tiers created a substantial retargetable cohort — one that outlived the Valentine's campaign and continued to feed Myikona's remarketing audiences throughout the rest of the year.

+41%

View Rate Lift

View rate on the Hero and Hub content lifted 41% above benchmark, validating that emotionally resonant creative outperforms generic product video at the top of the funnel — and that the audience building worked as a real side-effect, not wishful thinking.

3

Content Tiers

Three tiers of video — Hero, Hub, Help — each playing a distinct role in the funnel. The structure compounds: every Hero view becomes a Hub audience candidate; every Hub engagement becomes a Help prospect. Linear funnel, geometric returns.

Ready to grow from an already-leading position?

Let's build a Hero/Hub/Help video strategy that lifts revenue now and builds audiences for tomorrow.

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